Chartered technical loss adjusters

Eyes on the ground.
From anywhere

Now inspections can be carried out at a moment’s notice from any global location thanks to IRIS (Integra Remote Inspection Solution). Our sophisticated solution enables any untrained user to conduct an initial inspection using a smartphone, guided by one of our remotely located loss adjusters. Claims stakeholders can access a live site viewing from anywhere, quickly and easily.


IRIS benefits:

  • Immediate visual access to the incident for all stakeholders
  • More informed decision-making from the outset
  • Reduced costs of on-site attendance and meetings
  • Quicker reserves and IBNR assessments
  • Remote monitoring of repair work
  • Real-time training opportunities


Real-time data capture

On-scene users receive expert instructions via their smartphone, enabling them to zoom into areas of interest, capture photos, shoot video, gather essential incident data and share with Integra adjusters in real-time. By directing the user to capture the most informative images, our expert adjusters retain complete control of the inspection. All images are stored on an online portal for easy access by authorised stakeholders.


IRIS features:

  • Up to 10 stakeholders on a live call at the same time
  • GPS feature provides confirmation of location
  • Dedicated claim-specific portal with pre-determined authority levels
  • Photos and video automatically stored in-portal and accessible to invited parties
  • Media sheet available within 24 hours with date, time and latitude/longitude coordinates of each photo
  • Secure and GDPR compliant

Expert control.
Simple to use

IRIS is easy to deploy, requires no software download and gives adjusters and stakeholders instant ‘eyes on the ground’ at any incident, even when access is restricted or travel problematic. All it takes is a 3G signal to give Integra adjusters complete control of the inspection, even from thousands of miles away.